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Terms and Service

These Terms and Conditions constitute the entire agreement (the “Agreement” or “Terms and Conditions”) between Learn Workplace (“LW”, “we” or “us”) and you concerning the subject matter herein. These Terms and Conditions control and supersede any prior or contemporaneous agreements, understandings, or representations, whether oral or written, related to the subject matter herein. These Terms and Conditions take precedence in case of any conflict between them and any provision presented by you, including conflicting, supplementary, or other terms, which are explicitly rejected. Payment Terms, Orders, Quotes: Any quotation provided by us will remain valid for the specified duration. If no duration is stated, the quotation will be valid for 7 days. If credit terms are extended to you, you agree to settle invoices within 30 days of delivery unless alternative terms have been agreed upon. Delays, misdelivery, improper delivery, or nondelivery of any installment will not absolve your obligation to accept and pay for remaining installments upon delivery. Unpaid balances after 30 days from the invoice date will incur a service charge of 1½% per month. Payment via credit card is subject to approval by the issuing financial institution; we assume no liability if the institution declines the credit card. All pricing and charges are in US Dollars. Shipping: Learn Workplace ships orders only on Tuesdays. In the event of closure on a Tuesday due to a Holiday or Emergency, your shipment will be dispatched the following week at the latest. Expedited shipments are not available at this time. For guaranteed shipment or other expedited options, kindly contact our office for proper delivery arrangements. We do not offer Saturday delivery online and do not deliver to P.O. Boxes. Please reach out to us for additional information. Customers with shipping addresses outside the U.S. are solely responsible for duties, import taxes, and brokerage fees. These costs are not included in shipping or handling charges. Customs, duties, and taxes vary by country; check with your local customs agency for estimated costs. These charges are non-refundable. If a shipment is refused due to unexpected import fees, the original shipping cost, brokerage/customs/duty/taxes, and return shipping charges will not be refunded. Cancellation or Default by You: This Agreement cannot be canceled, wholly or partly, without our prior written consent. If we identify impaired credit or non-payment, or if you indicate an intention not to perform, we may demand advance payment for further shipments or terminate this Agreement concerning future shipments. Such termination makes all obligations for prior shipments immediately due. You remain liable for loss or damage due to your default. Return Policy: DVDs and Video products in saleable condition may be returned with the original packaging slip within 14 days of shipment for a Full Refund (excluding freight charges). To return an item, complete our return authorization form to receive a Return Authorization # (RA#) and return address. Orders received between 14-30 days will incur a restocking charge of 20%. After 30 days, sales are final. Freight to and from the customer's location must be prepaid. All Written & Downloadable materials are non-refundable. Force Majeure: We are not liable for loss, damage, delays, changes in shipment schedules, or delivery failure due to events beyond our control, including accidents, fire, strikes, riots, explosions, mechanical breakdowns, plant shutdowns, transportation unavailability, raw material or power shortages, compliance with laws, acts of God, or other causes beyond our control. Warranty and Remedies: Unless otherwise stated on the Invoice, we warrant that any Product will be free from defects for one (1) year from the shipment date. During the warranty period, we will either repair or replace the Product. Replacement parts or Products are new or serviceably used, comparable to the original. Additional warranty statements may accompany products. We reserve the right to modify this statement. Warranty claims require full payment. You acknowledge independent assessment of Product suitability. THIS LIMITED WARRANTY DOES NOT COVER: ABUSE, MISUSE, ACCIDENTS, PROBLEMS WITH POWER, STORAGE, INSTALLATION, APPLICATION, MAINTENANCE, FAILURE TO NOTIFY CLAIMS, OR FAILURE TO USE PRODUCTS ACCORDING TO SPECIFICATIONS. THIS WARRANTY IS EXCLUSIVE; WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED MERCHANTABILITY OR FITNESS FOR A PURPOSE. YOUR SOLE REMEDY: CREDIT OR REPLACEMENT OF PRODUCTS. NO LIABILITY FOR SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL DAMAGES. Any changes to the above must be in writing and signed by an officer of Learn Workplace. Limitation of Actions: Actions for breach must commence within one year of shipment or due date, except for non-payment actions. Remedies herein are exclusive; total liability is limited to purchase price of the specific shipment. Products: Our policy is ongoing product updates. We may revise, discontinue products. Products shipped will match functionality and performance but changes are possible. Assemblies are from new or equivalent parts. Spare parts may be new or reconditioned. Third-Party Products: Third-party products have distinct return and warranty policies. Return in line with third-party program. Third-party warranty and support vary. Software License and Warranty: Software title remains with licensor(s). Software is subject to applicable license agreement. You agree to the agreement upon opening, package, or seal break. Warranty aligns with license agreement. No software warranty under this Agreement. Not For Resale; Resellers: If not authorized Learn Workplace reseller, you buy for internal use. Authorized resellers adhere to signed reseller agreement terms. In case of inconsistency, the separate reseller agreement applies. Export Control: Products under these terms are subject to U.S. export laws. Our Remedies: Default entitles us to all remedies, including immediate sale or recovery of Products. You cover attorneys’ fees. Indemnification: You indemnify against claims arising from Products. Governing Law; Venue: Delaware law governs, excluding conflict or choice of law. You submit to New Castle County courts. Amendment: Agreement changes require writing signed by a Learn Workplace officer. Ownership: Site content, including text, design, logos, graphics, videos, software, is copyrighted. USB, DVD are copyrighted; not for removal. Network/device use needs approval. Site is Learn Workplace property. You acknowledge content ownership by Learn Workplace. For queries, contact us.

Privacy Policy

Learn Workplace LLC (Learn Workplace) values your business. As a company comprised of real individuals, we recognize the importance of online privacy. We are committed to safeguarding the information you share with us during our business interactions. This Privacy Policy is aligned with U.S.A. privacy laws and industry practices. Our Privacy Policy may undergo periodic updates, and we will inform you of any significant changes via email and our Course News page. If you disagree with any modifications to this Privacy Policy, you should discontinue using any Learn Workplace domains and accept the deactivation of services without refund. This Privacy Policy pertains to information collected through your usage of all Learn Workplace domains on devices or any other interactions with Learn Workplace. A "Device" refers to any computer used to access Learn Workplace domains, including but not limited to desktops, laptops, mobile phones, tablets, or other consumer electronic devices. Certain third-party products or services might be integrated with Learn Workplace services. It is advisable to review the policies of third-party products and services to understand how they gather and utilize your information. This Policy is presented in English, and the accuracy of translated versions is not guaranteed. In case of inconsistencies between translated versions and the English version, the English version prevails. Your Information Rights: You have the right to understand the purpose for which an organization collects, uses, or discloses your information. You have the right to expect an organization to handle your information reasonably and solely for the consented purpose. You have the right to know who within an organization is responsible for safeguarding your information and to expect protection against unauthorized disclosure. You have the right to review the information an organization holds about you and ensure its accuracy, completeness, and currency. You have the right to confidentially express concerns to an organization about its information handling practices. Information We Collect: We collect the following personal information about you: Contact details such as name, email address, phone number, billing information, information provided in open text fields. Optionally, you can add a display name, job title, and other profile details for display within our services. Business information like company name, industry, company size, company contact details. Content-related information, including viewed content and training interactions. Contact information submitted for technical support, including problem summaries and attachments. Information about your interactions with our website and training portal, such as clicked links, downloaded file attachments, frequently used search terms. Device-related information, such as connection type and settings, operating system details, browser type, IP address, URLs of referring/exit pages. We use Google Analytics for website traffic analysis, collecting aggregate data to enhance site effectiveness. For Google Analytics privacy policy, visit: In some cases, another end-user (e.g., administrator or training manager) may create an account on your behalf, providing your Personal Information (commonly when your company requests your use of our service). We process information under the direction of our Customers and often lack a direct relationship with individuals whose Personal Information we process. If you are an employee of one of our Customers and wish to halt processing of your information, contact your employer or training manager. How We Use Your Information: Enhance and improve our domains, services, features, and content. Administer your usage of our domains. Better comprehend your needs and interests. Fulfill any requests you make. Deliver software updates and product notifications. Provide you with additional information and offers from us. Technical means-derived information (such as server logs or cookies) is also employed for these purposes, including monitoring and analyzing usage of Learn Workplace domains and services and for technical administration to assist with issues. Information Disclaimer: While Learn Workplace strives to offer accurate website information, it assumes no liability for accuracy. Changes to site content, products, or services may occur without notice. Site content is presented "as is," and Learn Workplace disclaims all warranties, express or implied, including implied merchantability or fitness for a particular purpose. This encompasses express or implied warranties arising from business practices, usage, or trade. Limitation of Liability: Learn Workplace is not liable for direct, indirect, special, incidental, or consequential damages resulting from site material usage. This includes loss of data or profits, even if Learn Workplace was alerted to potential damages. Cookies and WebHooks: We utilize web beacons and cookies to manage, monitor, and optimize our Service, measuring advertising and communication effectiveness, and Service use. Cookies track domain and service use, offering a personalized user experience and facilitating login. WebHooks monitor user behavior on domains or during email interaction. Our cookies and web beacons are not linked to personal information. Personal Information Protection: Security is paramount at Learn Workplace. We adhere to industry standards for personal information protection during transmission and after receipt. However, no internet transmission or electronic storage method is completely secure. While we apply commercially acceptable measures, absolute security cannot be guaranteed. We assume no responsibility for unauthorized actions or disclosure due to transmission errors, unauthorized third-party access, acts beyond our control, or other third-party activities. Learn Workplace cooperates with authorities and law enforcement and private parties to enforce and abide by the law. We may disclose your information to government or law enforcement parties as we deem necessary or suitable to address claims, legal processes (including subpoenas), safeguard Learn Workplace property and rights, protect public safety or individuals, or prevent or cease potentially illegal, unethical, inappropriate, or actionable activities. All employees and associates accessing your personal information comprehend the necessity of its protection and confidentiality, limited to intended purposes. Data Ownership: Learn Workplace possesses the code, databases, domain rights, and all user data within domains. Learn Workplace reserves the right to delete and remove domain data without user notification. Privacy Choice: You may withdraw consent (subject to legal or contractual obligations) by communicating in writing. Withdrawal may lead to loss of service without refund.

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