Terms and Service
These Terms and Conditions constitute the entire agreement (the “Agreement” or “Terms and Conditions”) between Learn Workplace (“LW”, “we” or “us”) and you concerning the subject matter herein. These Terms and Conditions control and supersede any prior or contemporaneous agreements, understandings, or representations, whether oral or written, related to the subject matter herein. These Terms and Conditions take precedence in case of any conflict between them and any provision presented by you, including conflicting, supplementary, or other terms, which are explicitly rejected. Payment Terms, Orders, Quotes: Any quotation provided by us will remain valid for the specified duration. If no duration is stated, the quotation will be valid for 7 days. If credit terms are extended to you, you agree to settle invoices within 30 days of delivery unless alternative terms have been agreed upon. Delays, misdelivery, improper delivery, or nondelivery of any installment will not absolve your obligation to accept and pay for remaining installments upon delivery. Unpaid balances after 30 days from the invoice date will incur a service charge of 1½% per month. Payment via credit card is subject to approval by the issuing financial institution; we assume no liability if the institution declines the credit card. All pricing and charges are in US Dollars. Shipping: Learn Workplace ships orders only on Tuesdays. In the event of closure on a Tuesday due to a Holiday or Emergency, your shipment will be dispatched the following week at the latest. Expedited shipments are not available at this time. For guaranteed shipment or other expedited options, kindly contact our office for proper delivery arrangements. We do not offer Saturday delivery online and do not deliver to P.O. Boxes. Please reach out to us for additional information. Customers with shipping addresses outside the U.S. are solely responsible for duties, import taxes, and brokerage fees. These costs are not included in shipping or handling charges. Customs, duties, and taxes vary by country; check with your local customs agency for estimated costs. These charges are non-refundable. If a shipment is refused due to unexpected import fees, the original shipping cost, brokerage/customs/duty/taxes, and return shipping charges will not be refunded. Cancellation or Default by You: This Agreement cannot be canceled, wholly or partly, without our prior written consent. If we identify impaired credit or non-payment, or if you indicate an intention not to perform, we may demand advance payment for further shipments or terminate this Agreement concerning future shipments. Such termination makes all obligations for prior shipments immediately due. You remain liable for loss or damage due to your default. Return Policy: DVDs and Video products in saleable condition may be returned with the original packaging slip within 14 days of shipment for a Full Refund (excluding freight charges). To return an item, complete our return authorization form to receive a Return Authorization # (RA#) and return address. Orders received between 14-30 days will incur a restocking charge of 20%. After 30 days, sales are final. Freight to and from the customer's location must be prepaid. All Written & Downloadable materials are non-refundable. Force Majeure: We are not liable for loss, damage, delays, changes in shipment schedules, or delivery failure due to events beyond our control, including accidents, fire, strikes, riots, explosions, mechanical breakdowns, plant shutdowns, transportation unavailability, raw material or power shortages, compliance with laws, acts of God, or other causes beyond our control. Warranty and Remedies: Unless otherwise stated on the Invoice, we warrant that any Product will be free from defects for one (1) year from the shipment date. During the warranty period, we will either repair or replace the Product. Replacement parts or Products are new or serviceably used, comparable to the original. Additional warranty statements may accompany products. We reserve the right to modify this statement. Warranty claims require full payment. You acknowledge independent assessment of Product suitability. THIS LIMITED WARRANTY DOES NOT COVER: ABUSE, MISUSE, ACCIDENTS, PROBLEMS WITH POWER, STORAGE, INSTALLATION, APPLICATION, MAINTENANCE, FAILURE TO NOTIFY CLAIMS, OR FAILURE TO USE PRODUCTS ACCORDING TO SPECIFICATIONS. THIS WARRANTY IS EXCLUSIVE; WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED MERCHANTABILITY OR FITNESS FOR A PURPOSE. YOUR SOLE REMEDY: CREDIT OR REPLACEMENT OF PRODUCTS. NO LIABILITY FOR SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL DAMAGES. Any changes to the above must be in writing and signed by an officer of Learn Workplace. Limitation of Actions: Actions for breach must commence within one year of shipment or due date, except for non-payment actions. Remedies herein are exclusive; total liability is limited to purchase price of the specific shipment. Products: Our policy is ongoing product updates. We may revise, discontinue products. Products shipped will match functionality and performance but changes are possible. Assemblies are from new or equivalent parts. Spare parts may be new or reconditioned. Third-Party Products: Third-party products have distinct return and warranty policies. Return in line with third-party program. Third-party warranty and support vary. Software License and Warranty: Software title remains with licensor(s). Software is subject to applicable license agreement. You agree to the agreement upon opening, package, or seal break. Warranty aligns with license agreement. No software warranty under this Agreement. Not For Resale; Resellers: If not authorized Learn Workplace reseller, you buy for internal use. Authorized resellers adhere to signed reseller agreement terms. In case of inconsistency, the separate reseller agreement applies. Export Control: Products under these terms are subject to U.S. export laws. Our Remedies: Default entitles us to all remedies, including immediate sale or recovery of Products. You cover attorneys’ fees. Indemnification: You indemnify against claims arising from Products. Governing Law; Venue: Delaware law governs, excluding conflict or choice of law. You submit to New Castle County courts. Amendment: Agreement changes require writing signed by a Learn Workplace officer. Ownership: Site content, including text, design, logos, graphics, videos, software, is copyrighted. USB, DVD are copyrighted; not for removal. Network/device use needs approval. Site is Learn Workplace property. You acknowledge content ownership by Learn Workplace. For queries, contact us.